SOC Escalation

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Together, we win

You can always benefit from an expert sparring partner

For companies that already have a SOC, we offer an Escalation Service that enables you to tap into our expertise and resources whenever and however much you need.

We are available for you 24/7, ready to deliver value-add to your team on things that require additional context, insight, or simply a second opinion.

This service offers a second layer of scrutiny and protection against cyber threats, leveraging the unparalleled expertise of our Security Analyst team. Our service works in tandem with your in-house team, offering the reassurance of an external, expert perspective when necessary.

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Our commitment, 24/7

Guiding your organization toward a strong, proactive, and resilient security stance

As leaders in cybersecurity, we offer a reliable partnership to help manage and escalate security issues, ensuring your defenses are as strong as they can be.

The primary objectives of our SOC Escalation Service are to:

Provide an Expert Second Opinion: We provide independent evaluations of security alerts from EDR, NDR, or SIEM solutions, complementing your in-house team's expertise.
Complement Existing Security Measures: Acting as a third-level escalation, we strengthen your existing security efforts, providing additional scrutiny and protection.
Promote a Proactive Security Stance: We enable advanced security practices like threat hunting and incident management, enhancing your SOC's maturity.
Ensure Compliance with Regulatory Standards: We help ensure compliance with GDPR, NIS-2, and other regulations, reducing risks of penalties.
Offer Trusted Leadership in Cybersecurity: We offer reliable, experienced support in managing and escalating security incidents.

Deep technical expertise

A diverse capability that will add significant value to your team

We enable you to augment your team by giving you access to ours for a variety of services, with maximum flexibility and to the extent that you need. All you need to do is raise a ticket in our Portal.

The types of services that we support include:

Forensic & Root Cause Analysis
Malware Analysis
Alert Investigation
Indicator Investigation and Threat Intelligence Gathering

Each team member has years of experience in cyber forensics and response. As evidenced by the multiple security and security solution certifications we hold, our analysts deliver comprehensive investigation and containment for all cyber threats.

We go beyond detection and containment of security incidents by providing Root Cause Analysis and proactive advice for security hardening.

We have delivered MDR services for over 12 years – even before the term was coined. And we leverage our 20+ years of pure cybersecurity experience.

We continuously research the threat landscape and threat actors. We engineer our own detection rules to complement and augment what vendors have.

We leverage ML and AI. We automate for scalability. But we do so in a way that empowers our analysts to focus on value-add – never to sidestep the human element of our service delivery model.

We do not work in a transactional manner. We provide tangible recommendations after each security incident handled.

We developed Chronos to make our cyber investigations faster and more scalable, without compromising on quality, breadth or depth.

Chronos is a powerful data collection, analysis and investigations platform that allows us to do more with less resources and in less time.

This means you get results faster and without the same expense as people-intensive methodologies.

“We are very pleased with the services provided by CSIS. They have been reliable, efficient, and professional throughout our collaboration. They have handled every situation with expertise, ensuring our safety and satisfaction. We highly recommend CSIS to anyone looking for a trustworthy and competent security partner. We sleep better at night”.

“CSIS has become an indispensable security partner, ensuring we can now rest easy at night. We experienced a cyberattack in 2022. We contacted CSIS and in their incident response work, they demonstrated why they are one of Denmark's most capable security partners. They quickly and successfully navigated us through a challenging situation, and since then, they’ve played an important role in our enhanced IT security with their 24/7 MDR service”.

“Working together with CSIS has strengthened our security posture. Their Managed Detection and Response service has added an extra layer of protection and insight that we did not have before. Thanks to their security experts, who are watching over our network, we have seen a clear improvement in our abilities to react more efficiently to potential threats”.

SOC ESCALATION